12 Month repair guarantee
Qualified engineers
Nationwide coverage
Local Service
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:00 AM - 6:00 PM 8:30 AM - 4:30 PM 9:30 AM - 3:30 PM
Or Call:
+44 1904 275740+44 1904 275740
Contact Hours Info
Need to contact us? Our team are here with any queries you have. We are open:
| Day of the Week | Hours |
|---|---|
| Monday - Friday | 8:00 AM - 6:00 PM |
| Saturday | 8:30 AM - 4:30 PM |
| Sunday | 9:30 AM - 3:30 PM |
York Areas Served
- Wetherby
- Esrick
- Harrogate
- Thirsk
- Boroughbridge
Hotpoint Repairs York
Expert appliance repairs by Hotpoint. It couldn’t be easier to get your appliance repaired back to full working order. With nationwide coverage, fully qualified engineers and a full 12 month repair guarantee, simply book your repair online or call to speak to one of our advisors. We repair all large domestic appliances such as washing machines, refrigerators, dishwashers, cookers & tumble dryers, and service major brands including Hotpoint, Whirlpool, Indesit, Cannon and Creda. Choose from a fixed price repair or opt for one of monthly payment options which also benefit from additional maintenance and support cover.
Brands We Service
Our simple booking process
It couldn't be easier to get your machine in tip top condition. Simply tell us more about your appliance, select when an appointment is convenient for you, and we'll assign a specialist Hotpoint engineer to fix your appliance.
More about Hotpoint repairs
Get the very best out of your appliance by watching our latest hints and tips videos on our YouTube channel, don't forget to subscribe!
We have a full range of genuine Hotpoint parts and accessories to keep your appliance in good working order
Shop parts and accessories
Read what our customers have to say about us and their recent repair experience
Our Services
Home appliance repair
Washing machine repair
Washer dryer repair
Tumble dryer repair
Dishwasher repair
Refrigeration repair
Fridge freezer repair
Freezer repair
Oven repair
Gas and electric cooker repair
Hob repair
Microwave repair
Cooker Hood repair
Two ways to protect your appliance
Our appliances come with a 1-year manufacturer's guarantee just by simply registering your appliance. Get extra protection with a Repair & Care plan, which offers an initial repair and ongoing care for one or more home appliances.
Repair & Care +
Repair & Care is a maintenance and support plan that provides an initial repair followed by ongoing maintenance and support for your product. Provided by Domestic & General Services Ltd.
From £16.50
a month for 12 months, total £198.00
Additional appliance protection included
Plans set on Direct Debit include monthly instalments with no upfront fee
Direct Debit
Plans set on Direct Debit include monthly instalments with no upfront fee
No fix no fee
If we can’t fix that initial fault, then we will refund any monies paid until that point
12 month maintenance support
Exclusive access to Domestic &. General’s online portal, providing online assistance, a remote annual health check and unlimited phone support for your appliance. After the first repair if the maintenance has failed, further onsite visits can be booked
Authorised local engineers
Should the maintenance fail, onsite visits can be booked to be carried out and parts fitted with a local Whirlpool engineer
Replacement appliance after 1st repair
If we deem your appliance to be irreparable any time after the first completed repair then you’ll be entitled to a brand new one
SmartCare rewards
Earn SmartCare rewards for exclusive discounts on Whirlpool, Hotpoint and Indesit brands
Repair & Care
Repair & Care is a maintenance and support plan that provides an initial repair followed by ongoing maintenance and support for your product. Provided by Domestic & General Services Ltd.
From £16.50
a month for 6 months, total £99.00
Repair for 1 appliance only
Protect one appliance in your household to help prevent breakdowns
Direct Debit
Plans set on Direct Debit include monthly instalments with no upfront fee
No fix no fee
If we can’t fix that initial fault, then we will refund any monies paid until that point
6 month maintenance support
Exclusive access to Domestic &. General’s online portal, providing online assistance, a remote annual health check and unlimited phone support for your appliance. After the first repair if the maintenance has failed, further onsite visits can be booked
Authorised local engineers
Should the maintenance fail, onsite visits can be booked to be carried out and parts fitted with a local Whirlpool engineer
Replacement appliance after 1st repair
If we deem your appliance to be irreparable any time after the first completed repair then you’ll be entitled to a brand new one
SmartCare Rewards
Earn SmartCare rewards for exclusive discounts on Whirlpool, Hotpoint and Indesit brands
Frequently Asked Questions
How do you operate during Covid-19?
Our services really matter to our customers, where having fully functioning appliances is critical and this is even more crucial at this time. Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual. We continue to support you, our customers, but are ensuring we do so safely for everyone.
The health and safety of our colleagues, customers and all their families is our top priority. Following the latest advice from Public Health England regarding the spread of coronavirus, if you or a family member within your household have developed symptoms, are already self-isolating or in quarantine due to visiting a country that is not covered by a travel corridor exemption, please be responsible and only select an appointment date for after your isolation period is due to end.
If you already have an appointment booked, please cancel or rebook by clicking here and entering your surname, postcode and either your plan number or booking reference.
How can I contact Customer Services?
We have a dedicated customer services team based in the UK that are open 365 days a year and can be contacted via phone, chat, whatsapp, Facebook and Twitter. Please click here to contact us.
What are my repair options?
We offer different repair options, designed to suit you! We offer fixed price repairs as well as ongoing maintenance plans which you can break down the cost for, with monthly payments, this gives you added support whenever you need it.
For more information click here.
What is your repair guarantee?
With Hotpoint you have the added benefit of a 12 month repair guarantee! We also offer different repair options, designed to suit you! We offer fixed price repairs as well as ongoing maintenance plans with support whenever you need it all with flexible payment options.
What is your approach to great customer service?
At Whirlpool our award winning customer service is our top priority. To show you how important our approach to great customer service is, we thought we'd show you in this informative two minute video.
From the moment your appliance breaks down to the moment the engineer arrives, a lot goes on behind the scenes to have your appliance repaired and back up and running as soon as possible. We are dedicated to making you the centre of everything we do! Our engineers receive the best industry leading training with around the clock technical support to make sure they can work at 100%, 100% of the time.
I have a repair booked but I need to cancel, how can I do this?
You can cancel your repair arrangements by visiting our website here.
All you need to log in is your Surname, Postcode and Plan number or booking reference.
I have a Hotpoint appliance, but I'm out of warranty, can I book a repair online?
Not covered? No stress, we are here to help! You can now easily get a quote and request a repair online. Simply tell us your warranty status, select when it's convenient for you, and we'll assign a specialist Hotpoint engineer to fix your appliance.
To find out more click here.
I don't have a Hotpoint appliance, can you repair other appliances?
Yes, we also service other major brands including Whirlpool, KitchenAid, Indesit, Cannon, Creda and Ariston.
Repair Guarantee
Repair Guarantee
With Hotpoint you have the added benefit of a 12 month repair guarantee! We also offer different repair options, designed to suit you! We offer fixed price repairs as well as ongoing maintenance plan with support whenever you need it all with flexible payment options.
Qualified Engineers
All our engineers are fully trained on each appliance to get you a first time fix! And because we care about keeping you safe, they are also Gas safe registered. With nationwide coverage, you can be rest assured we have an engineer local to you
