Power to the City of Beverly Hills is provided by Southern California Edison. Power outages can occur during the summer months when demand for energy is high. If your electricity stays off for longer than a few minutes, Southern California Edison wants to know. Call SCE to report a power outage at 800-611-1911. You can also visit SCE's Outage Center to report outages or get the latest information regarding planned maintenance or rotating outages/repair outages, and/or to sign up for outage alert notification preferences.
- View Southern California Edison's Outage Map
- Get information on Flex Alerts
- Visit the Southern California Edison website to report or find out about a power outage or call 800-611-1911
To sign up for outage alerts:
- Sign in or set up your account on SCE.com
- Once signed in, click on Settings
- Clicking on the Settings will open some new Options. Select Outage Alert Preferences
- Finally, input your desired contact information for either email, texts or phone call notifications
- Repair Outage Notifications
Report an electrical or cable wire down or dangling line:
- For electrical emergencies dial: 911
- For electrical non-emergency, dial: 800-611-1911
- For cable, call your cable provider
- All other issues can be directed to SCE's customer service line at 800-655-4555.
The City recommends that residents and visitors do their part in being prepared in advance, knowing just how to react when a blackout does occur, and conserving energy. The following are lists of suggested preparedness tips, instructions for what to do when a blackout occurs, and energy conservation measures
Select an icon on the map to learn more about the outage and SCE's estimated restoration time.
Build an Outage Supply Kit
- Backup power generator
- Battery-operated radio: To access news reports
- Bottled Water: Experts recommend a gallon per person per day
- Coolers or ice chests: Have a few to store ice in case of a lengthy outage
- External rechargeable battery pack: To charge cell phones and other electronic devices
- First Aid Kit: Make sure to include prescription medications - check the expiration dates
- Fresh batteries: For all battery-powered equipment
- Lanterns, flashlights, and batteries: Store them where you can easily find them - even when it's dark
- Manual can opener
- Non-perishable food: Choose items that don't require cooking or heating
Prepare Your Home
- Place flashlights/lanterns in handy locations, such as near the phone
- Install surge protectors to help safeguard electronic equipment
- Familiarize yourself with your home's utility boxes (electricity, water and gas) and how to turn them off; keep the proper tools to do so handy
- Learn how to manually open your automatic garage doors or gates
- Keep the gas tank in at least one car half full at all times
- If you have a portable gas generator, identify an outdoor location where you can safely use it during a power outage - never use it indoors
Prepare Your Workplace
- Learn how to override or manually operate security gates
- Develop a business continuity plan that defines employee roles and responsibilities during an electric outage
- Create a list of critical equipment that must be turned off during an outage to prevent damage
- Familiarize yourself with your office's utility boxes (electricity, water and gas) and how to turn them off; keep the proper tools to do so handy
- If you plan to operate an emergency generator during any outage, inform your power provider (this helps protect employees from possible electrical backfeed)
- If you have a portable gas generator, identify an outdoor location where you can safely use it in a power outage - never use it indoors
- If you do not have a generator, consider renting a portable one
Preparedness Tips
- Keep flashlights and batteries handy at all times.
- Know how to manually open your electric garage door.
- Have a battery-operated radio on hand.
- Cordless telephones will not operate without electricity. Cord-based telephones should be considered.
- Keep gas tanks at least 1/2 full.
- Listen to the news for instructions.
- Obtain alternate power or battery backup power for essential equipment or for medical conditions requiring power-operated apparatus.
If Outages Occur
- Listen to the news and the City's AM 1500 radio station for instructions.
- Stay out of areas without power.
- Drive carefully as traffic lights may be out.
- Check fire alarms, security systems, and elevators, as they may not work without electricity. Take appropriate precautions.
- Only call 911 in a life-threatening emergency.
Conservation Measures
- Shift electric usage to non-peak hours, before 4 pm or after to 7 pm.
- Set thermostat at 68 degrees when at home and 55 when not at home during the winter months.
- Set thermostat at 78 degrees when at home and 85 when not at home during the summer months.
- Reduce non-essential equipment to non-peak hours: washers and dryers, dishwashers, and swimming pool equipment.
- Unplug all appliances and electronics when not in use.
- Turn off heat by closing vents in rooms that are not in use.
For additional information, contact the Edison Hotline Number at 800-655-4555. Or to report an outage, please call 800-611-1911.
